Care Central VNA & Hospice     |     Healthcare in Your Neighborhood

Hospice

Care Central VNA & Hospice understands how hearing about a life-limiting diagnosis for you or a loved one can be stressful. We want to reassure you that you are not alone; our Hospice experts can help guide you through every step when dealing with a life-limiting illness. Please call us to discuss options for care that are available to you, your friend or family in the community.

The help and concern that Hospice showed to our Mother in her final time and assistance given to our family is greatly appreciated. You have outstanding people working in your organization and they should all be commended.

What is Hospice?
Hospice is a program for those facing a life-limiting illness. The focus of care changes from a curative approach to one of pain and symptom management. It is about living each day by enhancing quality of life with compassionate support to meet patient goals.

When is the right time to consider Hospice care?
Hospice can be considered when the goal of care changes to managing symptoms. Your physician determines that a life-limiting illness has a prognosis of 6 months or less if the disease runs its normal course. Services are available for all ages and patients do not need to be homebound. The best time to learn about Hospice is before you need it.

Where is Hospice care provided?
Care Central VNA & Hospice provides end-of-life care in your home, a caregiver’s home, hospital, group home, nursing home or assisted living facility within our service area.

Who is available to help with care?
Our compassionate team promotes the well-being of you and your caregivers. Each member of the team brings a special set of skills in your care and support. The team includes:

  • Your Physician
  • Care Central VNA & Hospice Medical Director
  • Nurses
  • Social Workers
  • Pastoral/Spiritual Counselors
  • Home Health Aides
  • Physical and Occupational
  • Therapists
  • Volunteers
  • Bereavement Counselors/Support

Our Mission

We build healthy communities by delivering high quality health and social services in a fiscally responsible manner in the homes and  neighborhoods of Massachusetts.

Remembrance

Care Central is committed to keeping with our long tradition of offering our annual Remembrance Service. This year’s tribute is being offered in a virtual format. Please take a moment to view our Hospice Team’s video to honor those who have passed over the year.

  • Your physician
  • Care Central Hospice Medical Director
  • Nurses
  • Social Workers
  • Pastoral/Spiritual counselors
  • Home Health Aides
  • Physical and Occupational Therapists
  • Volunteers
  • Bereavement Counselors/Support

What types of services are available?

  • Education for caregivers on how to provide care.
  • Provision of medication, medical supplies and equipment related to the illness.
  • Professional management of symptoms to keep you as comfortable as possible.
  • Comprehensive emotional and spiritual support for you and your caregivers.
  • Personal care, light homemaking and assistance with activities of daily living.
  • Companionship by trained volunteers.
  • Short-term inpatient care is available if symptoms become too difficult to manage at home.
  • Bereavement services for caregivers for up to 13 months after the loss of a loved one.

Does insurance cover Hospice care?
Hospice care is a fully covered benefit under Medicare, Medicaid and most insurance plans. Contact Care Central VNA & Hospice if you have any questions regarding insurance coverage or your plan.

What if I live alone?
Patients who live alone can elect their Hospice benefit. The Hospice team will need to develop a plan to prepare for the time when more care is needed. The first priority is home safety and if this is not possible, we would provide options for care in a different setting.

What is not covered by Hospice?
The Hospice program is unable to cover any medical specialty appointments such as labs, ER stays or hospitalizations unless they are arranged by Hospice. The main goal of Hospice is to keep you comfortable where you live.

How does Care Central VNA & Hospice help caregivers who are grieving?
Free support groups are offered in the community and other services and resources are provided to assist those in the grieving process.

Why should I choose Care Central VNA & Hospice?
Our Hospice program is the area’s first and most experienced program. We are a non-profit, mission driven agency. We have served our communities needs since 1906. We are your local agency and responsive to your needs. Our staff is part of your community.

How do I receive more information about Hospice?
We welcome your questions regarding Hospice care and how it can benefit you or a loved one facing a life-limiting illness. For more information, please call Care Central VNA & Hospice at (978) 632-1230, Ext. 384 for our Northern Worcester County office and (508) 791-0081 for our Southern Worcester County office (voicemail is confidential). An appointment can be arranged to provide a free informational visit to discuss our Hospice program and how it can benefit you and your family.

We Honor Veterans Program:
Care Central is a Level 1 program provider (available in our Southern Worcester County office) working together with Hospice Veteran Partnerships to improve end-of-life care for veterans. Our focus is to ensure that excellent care at the end-of-life is available for our nation’s Veterans and that support is available to their families. We are happy to assist them with connecting to VA agents in their community and
help with their VA benefit application, if needed.

I send my deepest and lasting gratitude to the wonderful team that cared for my husband and our family too. The help, guidance and loving care we received is beyond my ability to thank you enough. You are amazing people and I am honored to have met you one and all! Thank you!

Our Service Area

Ashburnham
Ashby
Athol
Auburn
Ayer
Barre
Belchertown
Blackstone
Boylston
Brimfield
Brookfield
Charlton
Clinton
Douglas
East Brookfield
Erving
Fitchburg

Gardner
Grafton
Groton
Hardwick
Holden
Holland
Hopedale
Hubbardston
Lancaster
Leicester
Leominster
Lunenburg
Milford
Millbury
Millville
Monson
New Braintree

New Salem
North Brookfield
Oakham
Orange
Oxford
Palmer
Paxton
Petersham
Phillipston
Princeston
Royalston
Rutland
Shirley
Shrewsbury
Southbridge
Spencer
Sterling

Sturbrudge
Sutton
Templeton
Townsend
Upton
Uxbridge
Wales
Ware
Warren
Warwick
Webster
Wendell
West Boylston
West Brookfield
Westminster
Winchendon
Worcester

For towns not listed, please call us for more information.

VOLUNTEERS NEEDED

We are always looking for caring, committed individuals willing to volunteer their time and effort to helping others. If you are interested in making a difference in the health and well-being of your community, please contact us at 978-632-1230. Care Central VNA & Hospice is committed to our volunteers and offers training to fully prepare you for this wonderful experience.

To volunteer in our Hospice Program
contact Dawn Lielasus
at 978-632-1230, Ext. 340
or fill out an application.

Office Hours:
24/7 availability

Care Central VNA & Hospice Office Hours
7:30 am to 6:00 pm
Monday through Friday

 Beyond office hours, including weekends and holidays, administrative and nursing staff are available 24/7 and may be reached by calling the answering service at:
978-632-1230
or
508-755-4500

How to Contact Us:

Gardner Office:
34 Pearly Lane
Gardner, MA 01440

Kelly Loescher, OTR/L
Director of Hospice / Clinical IS
kloescher@carecentralVNA.org
978-632-1230, x320

Webster Office:
PO Box 368
534 School Street
Webster, MA 01570

Phone: 508-791-0081

Auburn Office:
191 Pakachoag Street
Auburn, MA 01501

Nancy Noonan, RN
Director of Hospice
nnoonan@carecentralVNA.org
508-755-4500

(voice mail is confidential)

The Auburn area office is proud to be affiliated with “We Honor Veterans” Program
The Auburn area office is proud to be affiliated with “We Honor Veterans” Program
Care Central is a Level 1 program provider (available in our Southern Worcester County office) working together with Hospice Veteran Partnerships to improve end-of-life care for veterans. Our focus is to ensure that excellent care at the end-of-life is available for our nation’s Veterans and that support is available to their families. We are happy to assist them with connecting to VA agents in their community and
help with their VA benefit application, if needed.

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Franklin County Chamber of Commerce
Greater Gardner Chamber of Commerce
Home Care Alliance of Massachusetts
North Central MA Chamber of Commerce
North Quabbin Chamber of Commerce
Visiting Nurse Associations of New England
Home-Care-Aide-Council
Hospice-and-Palliative-Care-Federation-of-MA
Massachusetts-Adult-Day-Services-Association
National-Hospice-and-Palliative-Care-Organization
We Honor Veterans
Care Central VNA & Hospice

Care Central VNA & Hospice
Healthcare in Your Neighborhood

Formerly GVNA HealthCare, Inc.
GARDNER
34 Pearly Lane
Gardner, MA 01440
P: 978-632-1230

GREENFIELD
489 Bernardston Road
Suite 207
Greenfield, MA 01301
P: 413-776-1180

Formerly VNA of Southern Worcester County, Inc., Auburn Visiting Nurses & Central MA Hospice
WEBSTER
P.O. Box 368
534 School Street
Webster, MA 01570
P: 508-943-0612

AUBURN
191 Pakachoag Street
Auburn, MA 01501
P: 508-791-0081