Care Central VNA & Hospice     |     Healthcare in Your Neighborhood

Hospice

Care Central VNA & Hospice understands how hearing about a life-limiting diagnosis for you or a loved one can be stressful. We want to reassure you that you are not alone; our Hospice experts can help guide you through every step when dealing with a life-limiting illness. Please call us to discuss options for care that are available to you, your friend or family in the community.

The help and concern that Hospice showed to our Mother in her final time and assistance given to our family is greatly appreciated. You have outstanding people working in your organization and they should all be commended.

What is Hospice?
Hospice is a program for those facing a life-limiting illness. The focus of care changes from a curative approach to one of pain and symptom management. It is about living each day by enhancing quality of life with compassionate support to meet the patients’ goals.

When is the right time to consider Hospice care?
When the goal of care changes to managing symptoms hospice can be considered. Your physician determines that a life-limiting illness has a prognosis of 6 months or less if the disease runs its normal course. Services are available for all ages and patients do not need to be homebound. The best time to learn about Hospice is before you need it.

Where is Hospice care provided?
Care Central VNA & Hospice provides end of life care in your home, a caregiver’s home, hospital, group home, nursing home or assisted living facility within our service area.

Who is available to help with care?
Our compassionate team promotes the well-being of the patient and caregivers. Each member of the team brings a special set of skills to your care and support. The team includes:

  • Your physician
  • Care Central Hospice Medical Director
  • Nurses
  • Social Workers
  • Pastoral/Spiritual counselors
  • Home Health Aides
  • Physical and Occupational Therapists
  • Volunteers
  • Bereavement Counselors/Support

What types of services are available?

  • Education for caregivers on how to provide care.
  • Provision of medication, medical supplies and equipment related to the illness.
  • Professional management of symptoms to keep patients as comfortable as possible.
  • Comprehensive emotional and spiritual support for patients and caregivers.
  • Personal care, light homemaking and assistance with activities of daily living.
  • Companionship by trained volunteers.
  • Short-term inpatient care is available if symptoms become too difficult to manage at home.
  • Bereavement services for caregivers for up to 13 months after the loss of a loved one.

Does insurance cover Hospice care?
Hospice care is a fully covered benefit under Medicare, Medicaid and most Insurance plans. Contact Care Central VNA & Hospice if you have any questions regarding insurance coverage or your plan.

What if I live alone?
Patients who live alone can elect their Hospice benefit. The Hospice team will need to develop a plan to prepare for the time when more care is needed. The priority is home safety and if this is not possible, we would provide options for care in a different setting.

What is not covered by Hospice?
Some medical services or procedures such as, but not limited to, intubation, TPN, ventilators, clinitron beds, surgery, and CPR are not provided by Hospice. Some other types of procedures are considered extraordinary means and therefore Hospice does not use them for patients without careful consideration of all other options for symptom control. Issues around advance directives will be discussed with the patient, caregiver(s) and physician.

You always have the right to change your mind and seek other treatments if they become available, but you will need to disenroll from your hospice insurance benefit. It is also possible your illness may get better and improve to the point you no longer need hospice care. In such cases, the team will discharge you and assist with the transition to your regular insurance benefit.

How does Care Central VNA & Hospice help caregivers who are grieving?
Free support groups are offered in the community and other services and resources are provided to assist those in the grieving process.

Why should I choose Care Central VNA & Hospice?
Our Hospice program is one of the areas most experienced team, we are a non-profit, mission driven agency. We have served our communities needs since 1906. We are your local agency and responsive to your needs. Our staff is part of your community.

I send my deepest and lasting gratitude to the wonderful team that cared for my husband and our family too. The help, guidance and loving care we received is beyond my ability to thank you enough. You are amazing people and I am honored to have met you one and all! Thank you!

Our Service Area

Ashburnham
Auburn
Ashby
Ashfield
Athol
Ayer
Baldwinville
Barre
Belchertown
Blackstone
Boylston
Brimfield
Brookfield’s (North, Brookfield, West & East)
Charlton
Clinton
Douglas
Dudley
Erving

Fitchburg
Gardner
Grafton
Groton
Hardwick
Holden
Holland
Hopedale
Hubbardston
Lancaster
Leicester/Cherry Valley
Leominster
Lunenburg
Mendon
Milford
Millbury
Millers Falls
Millville

Monson
New Braintree
New Salem
Northbridge/Whitinsville
Oakham
Orange
Oxford/Rochdale
Palmer
Paxton
Petersham
Phillipston
Princeton
Royalston
Rutland
Shirley
Shrewsbury
Shutesbury
Southbridge

So. Deerfield
Spencer
Sterling
Sturbridge
Sutton
Templeton
Townsend
Upton
Uxbridge
Wales
Ware
Warren
Warwick
Webster
Wendell
West Boylston
Westminster
Winchendon
Worcester

For towns not listed, please call us for more information.

VOLUNTEERS NEEDED

We are always looking for caring, committed individuals willing to volunteer their time and effort to helping others. If you are interested in making a difference in the health and well-being of your community, please contact us at 978-632-1230. Care Central VNA & Hospice is committed to our volunteers and offers training to fully prepare you for this wonderful experience.

To volunteer in our Hospice Program
contact Dawn Lielasus
at 978-632-1230, Ext. 340
or fill out an application.

Office Hours:
24/7 availability

Care Central VNA & Hospice Office Hours
7:30 am to 6:00 pm
Monday through Friday

 

Beyond office hours, including weekends and holidays, administrative and nursing staff are available 24/7 and may be reached by calling the answering service at:
978-632-1230
or
508-755-4500

How to Contact Us:

Gardner Office:

Kelly Loescher, OTR/L
Director of Hospice / Clinical IS
kloescher@carecentralVNA.org
978-632-1230, x320

Auburn Office:

Nancy Noonan, RN
Director of Hospice
nnoonan@carecentralVNA.org
508-755-4500

(voice mail is confidential)

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Franklin County Chamber of Commerce
Greater Gardner Chamber of Commerce
Home Care Alliance of Massachusetts
North Central MA Chamber of Commerce
North Quabbin Chamber of Commerce
Visiting Nurse Associations of New England
Home-Care-Aide-Council
Hospice-and-Palliative-Care-Federation-of-MA
Massachusetts-Adult-Day-Services-Association
National-Hospice-and-Palliative-Care-Organization
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Care Central VNA & Hospice

Care Central VNA & Hospice
Healthcare in Your Neighborhood

Formerly GVNA HealthCare, Inc.
GARDNER
34 Pearly Lane
Gardner, MA 01440
P: 978-632-1230

GREENFIELD
489 Bernardston Road
Suite 207
Greenfield, MA 01301
P: 413-776-1180

Formerly VNA of Southern Worcester County, Inc., Auburn Visiting Nurses & Central MA Hospice
WEBSTER
P.O. Box 368
534 School Street
Webster, MA 01570
P: 508-943-0612

AUBURN
191 Pakachoag Street
Auburn, MA 01501
P: 508-791-0081